RELIABLE, SECURE, FLEXIBLE INNOVATIVE VOICE COMMUNICATIONS
Communication technology has come a long way in the last few years and we are now at a point where the clarity of sound produced through digital telephony is now on par with the traditional fixed line systems.
With this in mind the benefits of upgrading your traditional fixed line system to a Voice over Internet Protocol (VoIP) system hosted on TDF Cloud servers are numerous.
New software is constantly being developed for VoIP systems that won’t be available to you if you’re still using a traditional PBX system. Currently VoIP phone systems allow users to integrate their communications with Microsoft Outlook and CRM systems (among other features), as well as converting voice messages into a written format and online video and voice through built in Web Meetings.
Cloud-based VoIP systems reduce the physical infrastructure needed for telephony to be operational. This in turn has two main benefits: flexibility and scalability. Because the communication system is hosted on our servers (and not on your wall), the system itself is decentralised from your physical location. This means you can still connect to your phone system from any location (via PC, laptop or smartphone) – giving you the flexibility to make and receive calls from your business number without being in the office.
Reducing your infrastructure needs also allows your business to reduce or increase the number of phone connections without needing to configure phone cabling and hardware. Adding or reducing the number of users is a quick process without the lengthy and costly procedures of a fixed line system.
In most cases VoIP phone systems are more cost-effective to run than traditional fixed line systems. With VoIP you’re not paying for physical telephone lines and because of this your phone subscription should be much less. Additionally, users making calls from outside the office can leverage VoIP smartphone capabilities, making inter office calls at no charge and external calls from the office numbers from their mobile – reducing mobile expenditure dramatically.